Get in Touch With Us
Whether you have a question about how sweepstakes casinos work, want to flag something on our site that needs a second look, or have a suggestion for future coverage, this page explains how to reach us and what to expect when you do.
How to Reach Us
Email is the best way to get a message to our team. We read every enquiry personally and aim to respond within two working days. Please write to us at [email protected]
To help us reply as quickly as possible, a brief description of your enquiry in the subject line goes a long way. It lets us get your message to the right person straight away rather than routing it twice.
What You Can Write to Us About
We welcome messages on a wide range of topics. The most common reasons readers get in touch include:
- Questions about sweepstakes casinos — If something on our site is unclear, or you want more detail on how the sweepstakes model works, how Sweepstakes Coins differ from Gold Coins, or what prize redemption involves, just ask.
- State availability queries — Sweepstakes casino availability varies by state and changes frequently. If you are unsure whether a platform covered here accepts players from your state, we are happy to point you toward the right resources.
- Corrections and factual updates — We take accuracy seriously. If you have spotted something that looks out of date — an offer that has changed, a platform detail that no longer applies, or a factual error — please flag it. We review and act on every correction we receive.
- Feedback and content suggestions — Have a topic you would like us to cover, a platform you think belongs in our reviews, or a suggestion for how we can make our comparisons more useful? Reader input shapes what we write next.
- Partnership and editorial enquiries — If you represent an operator or organisation and want to discuss how we might work together, please introduce yourself and outline what you have in mind. We review all approaches and respond to those that are a genuine fit.
- Responsible gaming concerns — If you or someone you know is experiencing difficulty managing their play, mention it in your message and we will point you toward appropriate support organisations.
What Happens After You Write to Us
Every message is read by a member of our team — not filtered by an automated system. You will receive a reply from a real person who has read what you wrote. Our target window is two working days, though during busy periods it may take a little longer. We will always follow up.
For correction requests specifically, we log every submission and review it against our sources before making any change. If we update content as a result of your message, we will let you know.
A Note on How We Work
Best Sweepstakes Casinos researches and reviews social casino platforms that operate on a promotional sweepstakes model — platforms where Gold Coins are used for entertainment play and Sweepstakes Coins can, subject to eligibility and the platform's terms, be redeemed for prizes. Our coverage focuses on new sweepstakes casinos entering the US market, and we assess each one independently.
Our editorial positions are not for sale. Where we earn commission from platforms we cover, that relationship does not determine how we rank or review them. If you have a question about how we fund the site or how we assess the options we feature, we are happy to explain it directly.
We also want to be clear about what we are not: we are a comparison and review publisher, not a licensed operator, legal adviser or financial adviser. We cannot tell you whether a specific sweepstakes casino is legal in your state — availability varies, laws change, and readers should always verify the current terms directly with the operator and, if needed, seek their own legal guidance.
Before You Write
A few things worth checking first, since our existing content may already have the answer:
- Our individual platform reviews cover welcome offers, coin structures, eligible states and redemption requirements for each operator we feature.
- Eligibility age requirements — most platforms require users to be at least 18, though some set the threshold at 21 — are noted in each review where the information has been verified.
- No purchase is necessary to participate in sweepstakes promotions. Legitimate platforms offer a free alternative method of entry. If a platform you are asking about does not make this clear, that is worth raising in your message.
We look forward to hearing from you.